Self-service technologies are gradually revolutionizing the process of customer interaction to create optimum service results. The global self-service market is technology driven and involves the use of automated teller machines (ATM), self-service vending machines and interactive kiosks. Self-service technologies are technological interfaces that enable customers to purchase a product or avail a service independent of direct involvement of a sales or service executive.
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The prominent factors impacting the self-service technology market include, the rising adoption of self-service machines by consumer goods and service sector industries such as banking, healthcare, retail, and food & beverage. The demand from these industries is primarily driven by the need to provide more fulfilling and convenient services to the customers, at the same time optimizing the cost of such services. These automated machines provide a more cost effective solution by reducing the manual task, which eventually minimizes the human errors, and provide a faster and seamless performance. Additionally, the ongoing technological advancements such as wireless communication, remote management would also facilitate the market growth.
Some of the key players of Self Service Technologies Market
Azkoyen S.A, Crane Merchandising Systems, Fuji Electric Retail Systems Co. Ltd, Glory Ltd., NCR Corporation, and Kiosk Information Systems, Inc.
Vending machine segment accounted for around 58% of the global self-service technology market, generating the maximum revenue in 2014. ATM was the second highest revenue generating technology in 2014, anticipated to witness a decent growth of 8.29% during the forecast period. Kiosk machines, which presently account for the smallest share, is forecasted to be the fastest growing segment during the analysis period.
The “Self Service Technologies Market Analysis to 2020” is a specialized and in-depth study of the Self Service Technologies industry with a focus on the global market trend. The report aims to provide an overview of global Self Service Technologies market with detailed market segmentation by solution, security type, application, vehicle type and geography. The global Self Service Technologies market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.
After studying key companies, the report focuses on the startups contributing towards the growth of the market. Possible mergers and acquisitions among the startups and key organizations are identified by the report’s authors in the study. Most companies in the Self Service Technologies market are currently engaged in adopting new technologies, strategies, product developments, expansions, and long-term contracts to maintain their dominance in the global market.
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The Global Self Service Technologies Market research report offers an in-depth analysis of the global market, providing relevant information for the new market entrants or well-established players. Some of the key strategies employed by leading key players operating in the market and their impact analysis have been included in this research report.
Fundamentals of Table of Content:
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.5 Market by Application
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Self Service Technologies Market Size
2.2 Self Service Technologies Growth Trends by Regions
2.3 Industry Trends
3 Market Share by Key Players
3.1 Self Service Technologies Market Size by Manufacturers
3.2 Self Service Technologies Key Players Head office and Area Served
3.3 Key Players Self Service Technologies Product/Solution/Service
3.4 Date of Enter into Self Service Technologies Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Product
4.1 Global Self Service Technologies Sales by Product
4.2 Global Self Service Technologies Revenue by Product
4.3 Self Service Technologies Price by Product
5 Breakdown Data by End User
5.2 Global Self Service Technologies Breakdown Data by End User
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